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hello@uberpet.co.uk

Raw Feeding Ltd t/a Uberpet, England, Registered No. 10746291

© 2018 Design by MoonJuice Creative Ltd.

POLICIES

Uberpet is committed to protecting your privacy and ensuring that your personal information is protected.

TERMS AND CONDITIONS

Please read these terms and conditions before using our site.

Use of our site includes accessing, browsing, or registering to use our site. By using our site, you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not agree you must not use our site.

Changes to our site

Uberpet may update the site from time to time, and may change the content at any time. Please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site or any content on it will be free from errors or omissions.

Accessing our site

The Uberpet site is made available free of charge. We do not guarantee that our site or any content on it will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and conditions and other applicable terms and conditions, and that they comply with them.

Your account and password

If you register with Uberpet you must choose a username or password as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. If you know or suspect that anyone other than you knows your user name or password, you must promptly notify us using the contact details set out below. We have the right to disable any username or password at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms and Conditions.

Intellectual Property Rights

Uberpet is a trademark.

We are the owner or the licensee of all intellectual property rights on our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes. If you print off, copy or download any part of our site in breach of these Terms and Conditions, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

No part of these terms and conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site; or use of or reliance on any content displayed on our site. Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, loss of business opportunity or any other business losses.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods to you, which are set out in our Terms of Supply.

EU Payment Services Directive: On the 14th September 2019 the PSD2 directive comes into force. This ensures that all online payments are subject to 2-factor authentication via 3D Secure or 3D Secure V2. All our payment facilities will be compliant so you need  to ensure that you only use a card which is registered to your billing address.

COOKIE POLICY

What are cookies?

A "cookie" is a small piece of information stored by a website on your computer. They are useful for having the browser remember some specific information.

Cookies are small bits of data that websites store on your computer to help uniquely identify you.

Certain features on this site require the use of cookies, but you can choose whether to allow this site to store additional cookies to improve your overall experience.

Why am I seeing this message?

Recent changes in European Legislation mean we are now required to make you aware of the use of cookies on our website and provide you with the opportunity to opt out of cookies being stored on your devices. If you choose to continue using this site without declining cookies, the cookies listed below may be set on your computer. If you choose to 'Decline tracking cookies', the optional, third-party cookies listed below will not be set on your computer by this website. As a result your user experience on this website may be affected slightly.

How are tracking cookies used on this website?

This site uses optional, third-party cookies. If you choose to continue using this site without declining the use of cookies, these cookies will be stored on your computer.

Google Analytics

We use Google Analytics to record information about how many users are visiting this website, where visitors have come to this site from, which content they're looking at, and what the capabilities of their devices are, so we can provide you with the best possible content and user experience in future.

Can I change my cookies preferences at a later date?

Yes, you can change your tracking cookie settings using the button below. You can reach this page at any time by clicking the 'Privacy Policy' link in the page footer.

Your tracking cookie choice:

 

You are currently accepting cookies from this site

PRIVACY POLICY

Uberpet is committed to protecting the personal privacy of its clients and users of the site.

We value your privacy in respect of all personal information you send to us, as a result of your use of this site.

We will treat any and all information received confidentially and will only use that information to allow us to deal with your enquiry, with the exception of where the law requires us to disclose it, or where it is necessary to disclose the information to comply with a regulatory or legal process.

If you wish to see the information we hold on you, you are within your rights to make a request. We will provide the information free of charge. Our Data Protection Officer is Mr I Barlow and any request must be submitted in writing for his attention to Uberpet, Unit E6, Ford Street, Stockport, SK3 0BT. Your information will be held for six years and will not be shared with any third party. It will be used solely by Uberpet for processing your order and for notifying you of future sales or offers which may be of interest given your previous purchase. If you have signed up to our newsletter we may also use your email address in marketing campaigns. If you prefer not to receive marketing information you can contact us at any time at info@uberpet.co.uk or writing to the above address and we shall remove you from our marketing lists.

If you are unhappy or wish to make a complaint about the way we handle your data you can in the first instance submit a complaint to our Data Protection Officer detailed above. If you are unsatisfied with our response you can also make a complaint to the Information Commissioners Office – details of  how to complain to us and then to the ICO are detailed on the ICO website.

We do not operate any automatic profiling or decision making software which deals with your personal data.

We do not guarantee that any emails sent to us by you will be received safely.

Please contact us via telephone if you are in any doubt or wish to check the status of an email sent to us.

We do not guarantee that emails sent by us to you will be secure.

 

Using Our Services

 

Uberpet has designed this website with the idea of offering you a source of information. Whilst we endeavour to maintain the site and keep the information held within as up to date as possible, we cannot accept any liability or responsibility for any mistakes or omissions.

The content of the website concerns our services and is for general information and guidance only. Specific, individual cases may require a unique approach, as circumstances of and particular situations can and will differ from dog to dog. We will be happy to discuss the specifics of your dog with you.

By using this website and the information contained within, you agree to be bound by our terms and conditions of use. In particular, we will not be liable for any losses, damage (whether direct or indirect and including without limitation, loss suffered as a result of breach of these terms which is not a foreseeable consequence of the breach, lost profits, lost opportunity, goodwill, loss of contracts, increased costs or expenses) arising out of the use or inability to access the information on this website, or as a result of any errors or omissions on the website.
We do aim to make sure that the website is operational 24hrs a day, but cannot guarantee this, as there are aspects pertaining to the operation of the site, that are out of our hands and if needed, we may suspend access to the website at any time and for any reason and without notice.

This website does not provide legal advice or make any offers of any sort. By using the site, you agree that you are not relying on the information in the site and its content.

We cannot accept any liability for any viruses that may be downloaded as a result of using this site, although we do aim to ensure that the website is free from viruses.

We make no warranties, promises or guarantees, in relation to the content of any sites that are linked to from this website as they are not controlled by Uberpet and as such, we cannot accept any liability for them.

All intellectual property rights and copyright in the material on this website belongs to Uberpet, unless otherwise stated.