Privacy Policy

Uberpet is committed to protecting the personal privacy of its clients and users of the site.

We value your privacy in respect of all personal information you send to us, as a result of your use of this site.

We will treat any and all information received confidentially and will only use that information to allow us to deal with your enquiry, with the exception of where the law requires us to disclose it, or where it is necessary to disclose the information to comply with a regulatory or legal process.

If you wish to see the information, we hold on you, you are within your rights to make a request. We will provide the information free of charge. Our Data Protection Officer is Mr I Barlow and any request must be submitted in writing for his attention to Uberpet, Unit E6, Ford Street, Stockport, SK3 0BT. Your information will be held for six years and will not be shared with any third party. It will be used solely by Uberpet for processing your order and for notifying you of future sales or offers which may be of interest given your previous purchase. If you have signed up to our newsletter, we may also use your email address in marketing campaigns. If you prefer not to receive marketing information you can contact us at any time at or writing to the above address and we shall remove you from our marketing lists.

If you are unhappy or wish to make a complaint about the way, we handle your data you can in the first instance submit a complaint to our Data Protection Officer detailed above. If you are unsatisfied with our response you can also make a complaint to the Information Commissioners Office – details of how to complain to us and then to the ICO are detailed on the ICO website.

We do not operate any automatic profiling or decision-making software which deals with your personal data.

We do not guarantee that any emails sent to us by you will be received safely.

Please contact us via telephone if you are in any doubt or wish to check the status of an email sent to us.

We do not guarantee that emails sent by us to you will be secure.

What are cookies?
A “cookie” is a small piece of information stored by a website on your computer. They are useful for having the browser remember some specific information. Cookies are small bits of data that websites store on your computer to help uniquely identify you. Certain features on this site require the use of cookies, but you can choose whether to allow this site to store additional cookies to improve your overall experience.

Why am I seeing this message?
Recent changes in European Legislation mean we are now required to make you aware of the use of cookies on our website and provide you with the opportunity to opt out of cookies being stored on your devices. If you choose to continue using this site without declining cookies, the cookies listed below may be set on your computer. If you choose to ‘Decline tracking cookies’, the optional, third-party cookies listed below will not be set on your computer by this website. As a result your user experience on this website may be affected slightly.

How are tracking cookies used on this website?
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We use Google Analytics to record information about how many users are visiting this website, where visitors have come to this site from, which content they’re looking at, and what the capabilities of their devices are, so we can provide you with the best possible content and user experience in future.

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