Ordering from Uberpet

Uberpet’s complete raw dog food hampers are available in three different sizes:
• Small hampers containing 6 trays (3kg)
• Medium hampers containing 15 trays (7.5kg)
• Large hampers containing 30 trays (15kg)

To decide what hamper is best for you we recommend using our raw dog food calculator to see how long each hamper would last you & depending on the space you have available in the freezer.

Our small hamper consists of 6 x 500g trays of food and will require approximately half a drawer in your freezer. Our medium hamper (15 x 500g) will take up almost one and a half drawers in an upright freezer. Our large hamper (30 x 500g) will take 3 drawers or fit easily into chest freezer. If you are really struggling for space, a helpful tip is to remove the outer packaging and store the blocks of food in freezer bags and this reduce the amount of freezer space you will require to store the hamper of food.

Our meals are packed in insulated hampers to keep them frozen while they are on the way to you. Our deliveries are dispatched for next day delivery so you will receive your hamper within 24 hours after it has left Uberpet HQ. We dispatch orders Monday to Thursday, so all hampers are delivered Tuesday to Friday.

Once you have received your freshly prepared raw dog food hamper, pop the food in your freezer. The day before feeding, defrost a tray in your fridge ready for the new day. Then simply serve and let your dog enjoy. (Once defrosted, each tray should be used within 3 days).

All orders placed before 1pm on Monday to Thursday will be shipped as per the delivery instructions above. If you place your order after 1pm on a Thursday, then your prepared raw dog food hamper will be shipped the following week. Please note we do not dispatch orders on bank holidays.
Deliveries are made Tuesday to Friday between 8am and 4pm. No signature is required upon delivery and you can leave specific instructions when you place your order as to where you would like your Uberpet complete raw dog food hamper to be left. We will also keep you up to date on your order delivery status via email and via text message if you provide your phone number.

We deliver across England, Wales and mainland Scotland. With the following exclusions: Isle of Man, Isles of Scilly, Scottish Highlands and Scottish Islands, Channel Islands Northern Ireland and ROI.