Frequently asked questions about Uberpet

Uberpet is a brand which makes 100% natural raw food for dogs. Our reason for creating the business is that we are passionate about dog health and nutrition, as we know our dogs can suffer on highly processed diets just like us humans can. The phrase “you are what you eat” is just as true for our dogs. We are all about fresh whole foods which your dog would naturally select, providing great nutrition for healthy happy dogs.

Our raw dog food is made in a small production kitchen in Staffordshire, where we hand batch our recipes. We use only fresh locally sourced ingredients and blend them together; They are then pushed through a grinder to ensure that all the ingredients are the right size and the meal is perfectly blended. Following this, we pack the meals in to our individual trays. These are then frozen down at -22°C to seal in all the freshness so that when you defrost it is as fresh as it was the day we made it for you.

Our food has been developed and nutritionally tested in line with FEDIAF standards. The nutritional & analytical composition of all our recipes is on the individual product pages as well on our packaging.

Standard Delivery* £5.50 per order (Next Day)

Orders placed before 1pm Monday to Thursday will be dispatched the same day for next day delivery. Orders placed after 1pm on Thursday will be shipped on the following Monday and will be delivered on Tuesday.

Deliveries are Tuesday to Friday between 8am and 4pm. No signature is required for delivery. You can give specific instructions when you place your order, for where the parcel is to be left. You will be kept up to date on your order delivery status via email and text message if you provide your mobile number.

Please note we do not dispatch orders on Bank Holidays.

*Excludes Ireland, Northern Ireland, Isle of Man, Isles of Scilly, Scottish Highlands and Scottish Islands and Channel Islands.

See our delivery & returns policy for more details.

All orders over 22.5kg will be incur standard delivery charge of £11.00.

If you are looking to order anything over 45kg please get in touch at hello@uberpet.co.uk or call us on 0161 637 3100 and we will review the delivery charges.

We do not have a shop, but if you would like to collect from our unit, just give us a call and we will be happy to arrange this with you.
Call us on 0161 637 3100.

Yes it can. Please submit your enquiry via our trade contact form on our website.